Refund Policy
Last updated: October 2026
Billing partner
All payments for Inbylo are processed by Paddle.com, Inc., our Merchant of Record. Paddle handles billing, receipts and refunds on our behalf.
Cancelling a plan
You can cancel a paid plan at any time from Settings > Billing > Manage subscription. Your plan stays active until the end of the period you already paid for, then moves to Free automatically.
Refund requests
We offer refunds for genuine billing mistakes (for example, a duplicate charge) and for a first payment cancelled within 7 days of purchase. Email info@inbylo.com with your account email and the charge date; we will review and respond within a few business days.
Failed payments
If a renewal payment fails, we give you a 7-day grace period to update your card from the billing portal before your plan is downgraded to Free.
Inbylo is operated by জানিম কনফেকশনারী
ওয়ার্ড নং ১৩, গুলবাগ, হোল্ডিং ১৫০, শিবতলা, চাঁপাইনবাবগঞ্জ 6300, Bangladesh
Phone: +8801303264919 · Email: info@inbylo.com